The opportunity
Join a trusted organisation in a varied role where your advice, judgement and communication will support decisions at the highest levels. You will prepare briefings, Ministerials and Cabinet submissions; support ReturnToWorkSA in jurisdictional and intergovernmental forums; and oversee the fair and timely resolution of complaints and service concerns. Your work will help ensure workers, employers and providers are heard and treated with empathy, impartiality and respect.

The position
In this full-time ongoing role, you will:

• Prepare high-quality briefings, Ministerials, Cabinet submissions, speeches and documents for parliamentary processes for the Minister and CEO.
• Support the organisation in its engagement in inter- and intra-jurisdictional committees and other intergovernmental processes.
• Work with third-party organisations to develop data-sharing agreements under section 185 of the Return to Work Act 2014 and internal governance policies.
• Ensure complaints are investigated and resolved transparently, impartially and consistently in accordance with legislation and policy.
• Resolve service and communication issues quickly and effectively.
• Ensure worker, employer and provider concerns are heard and addressed responsively, empathetically, fairly and promptly.

Remuneration
The base salary range for this position is $101,481 per annum (exclusive of superannuation). The final offer will be commensurate with the successful candidate’s qualifications, skills and experiences.

 Senior Advisor PD - Regulation - 15 December 2025.pdf

Why join us? 

• Strong wellbeing program including gym access, health initiatives and EAP
• Flexible working arrangements including work from home, compressed working hours, purchased leave and many other options
• Ongoing learning and development opportunities to support your growth
• Modern Adelaide CBD offices with great views and excellent facilities

About you
You are a highly credible, politically aware and outcomes-focused professional who brings:

• Demonstrated experience producing accurate, concise and persuasive advice, briefings, submissions, speeches and parliamentary documents for Ministers, senior executives and Cabinet.
• Strong analytical capability, judgement and discretion when interpreting legislation, policy and governance requirements in sensitive, complex and high-profile matters.
• Experience investigating and resolving complaints fairly, transparently and consistently while managing competing evidence and stakeholder expectations.
• Highly developed written communication, negotiation, influencing and stakeholder engagement skills, with the ability to hear concerns, build trust and progress shared outcomes.
• Relevant professional experience in law, public policy, government, regulation, communications, dispute resolution or a related discipline.
• Desirably, experience in a Ministerial, central agency, statutory authority or regulatory environment; knowledge of South Australian Cabinet, parliamentary and intergovernmental processes and the Return to Work scheme; and relevant qualifications or professional training (for example law, public policy, government, regulation, communications, dispute resolution or a related discipline.)

About ReturnToWorkSA
At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury.

Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible.

We manage premiums and investments while regulating the Return to Work scheme, ensuring fairness, compliance and promoting the health benefits of work.

Further information
We are looking for people who align with our values: We care about people and sustainability; We are inclusive and innovative; We listen to understand; and We own our actions.

How to apply
Submit your resume and a brief cover letter outlining your experience and interest in the role addressed to Jo Waugh, Manager Complaints and Stakeholder Engagement, by 5:00pm, Tuesday 27 October 2026. If you would like to discuss the position further, Jo can be contacted on 08 8238 5942.

Applications will be reviewed as they are received and we encourage early submission.

Inclusion and diversity
ReturnToWorkSA is an equal opportunity employer. We are committed to fostering an inclusive workplace and encourage applications from people of all backgrounds. Even if you don’t meet every requirement and check every box, we welcome your application.