The opportunity
At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury. We are seeking an innovative and collaborative AI Enablement and Governance Lead to help shape the future of Artificial Intelligence across our organisation. This is a unique opportunity to be at the forefront of AI adoption, driving responsible AI practices, developing enterprise-wide capability, and helping identify and deliver impactful AI solutions that improve business outcomes and customer experiences.

The position
Reporting to the Manager Information and Cyber, you will act as the central point of coordination for AI strategy, governance, use case management, capability development and benefits realisation across ReturnToWorkSA.

Key Responsibilities

• Developing and maintaining the organisation's AI roadmap and implementation plan.
• Identifying and prioritising AI opportunities that improve productivity, customer outcomes and operational efficiency.
• Leading AI governance activities, including policy, risk, compliance and committee coordination.
• Driving organisation-wide AI adoption, engagement and awareness initiatives.
• Establishing AI communities of practice and champion networks.
• Coordinating AI literacy, learning  and capability uplift programs.
• Supporting the end-to-end delivery of AI use cases and benefits realisation.

This is a full-time, three-year fixed-term position.

About you
You will be a strong communicator who can bridge the gap between technical and business stakeholders, translating complex concepts into practical and valuable outcomes.

You will bring:

• Experience leading technology adoption, change or transformation initiatives.
• Knowledge of AI governance frameworks and responsible AI principles.
• Experience working within a regulated environment and navigating governance and risk requirements.
• Strong stakeholder engagement, influencing and communication skills.
• Ideally a background that understands the data platforms that drive AI solutions
• The ability to identify, assess and implement AI opportunities that deliver measurable value.
• Experience with Microsoft Copilot, Azure Foundry AI Salesforce Einstien or similar AI platforms will be highly regarded.

About ReturnToWorkSA
At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury. Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible. We manage premiums and investments while regulating the Return to Work scheme, ensuring fairness, compliance and promoting the health benefits of work.

Why join us?

• Help shape AI adoption within a purpose-driven organisation.
• Influence enterprise-wide AI strategy and governance.
• Work at the forefront of emerging technology and innovation.
• Join an organisation that values care, inclusion, accountability and continuous improvement.

Experience a workplace culture that rewards your contribution and provides the development and support to help you reach your potential. We are committed to fostering a diverse and inclusive workplace where our people can genuinely make a difference to the lives of South Australians affected by work injury. At ReturnToWorkSA, you can expect a range of benefits including:

• An extensive wellbeing program
  • access to a broad range of wellbeing seminars, webinars and information sessions
  • a free onsite gym and bike storage
  • discounted corporate private health insurance
  • and a proactive EAP provider
• Flexible work options including part time and working from home
• Access to learning and development programs to enhance your personal and professional skill set and career development
• Modern offices with excellent amenities in the Adelaide CBD

Further information
Candidates will also be assessed based on their ability to demonstrate personal and professional alignment with ReturnToWorkSA’s organisational values which are critical to our success: We care about people and sustainability; We are inclusive and innovative; We listen to understand; and We own our actions.

 AI Enablement and Governance Lead PD - Digital and Information

The final offer will be commensurate with the successful candidate’s qualifications, skills and experience.

How to apply
Please submit a cover letter demonstrating your key capabilities and experience supported by your current resume addressed to Ben Primus, by 5:00pm Wednesday 23rd September 2026. Email enquiries can be sent to recruitment@rtwsa.com.

Please note that shortlisting and interviewing for this role will commence immediately. We encourage all interested candidates to submit their applications as soon as possible.

Inclusion and acceptance
ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity and we promote flexible ways of working, applicants are encouraged to discuss any workplace adjustments that might be needed as well as the flexible working arrangements for this role.

Still not sure?
We are proud to be recognised as an Endorsed Employer for All Women by WORK180. Research indicates that up to 60% of women and underrepresented groups may hesitate to proceed, even after completing a draft application. We firmly believe that diversity enhances the strength of every team, so even if you don’t tick all the boxes we still want to hear from you.