The opportunity
This is an opportunity to join ReturnToWorkSA as an Access to Information Officer, playing a key role in ensuring requests for information are handled accurately, consistently, and within legislative timeframes. The role involves interpreting and applying the Return to Work Act, Freedom of Information (FOI) Act, and other legislation, while working closely with internal and external stakeholders. It suits someone with strong judgement, communication skills, and a commitment to high-quality service delivery in a regulatory environment.

The position
The Access to Information Officer is responsible for processing and managing requests for information under the Return to Work Act, the Freedom of Information Act, and other relevant legislation. The position assesses the validity of applications, determines the appropriate release of information, applies legislative exemptions where required, and ensures responses meet statutory timeframes. It also manages court orders, subpoenas, and warrants, while providing professional advice and service to internal and external stakeholders.

This role will be a full-time, ongoing position.

About you
You are a detail‑oriented professional with the ability to interpret and apply legislation, exercise sound judgement, and manage competing priorities within strict timeframes. You communicate clearly and confidently, negotiate effectively with a range of stakeholders, and are committed to delivering high‑quality, consistent service. You bring integrity, professionalism, and strong organisational skills to your work, enabling you to contribute positively in a regulatory and customer‑focused environment. You are self-motivated and can work independently to meet KPIs and deadlines but also enjoy interacting with a friendly and supportive team.

About ReturnToWorkSA
At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury.

Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible. We manage the collection of premium payments from registered employers and our invested funds to ensure we maintain a viable financial position that enables the delivery of quality support and services to injured workers.

In addition, we are the regulator of the Return to Work scheme and play the key role of protecting the integrity and fairness of the Scheme by monitoring and enforcing compliance with the Act and providing education and support about the health benefits of work.

Why join us? 
Experience a workplace culture that rewards your contribution and provides the development and support to help you reach your potential. We are committed to fostering a diverse and inclusive workplace where our people can genuinely make a difference to the lives of South Australians affected by work injury. At ReturnToWorkSA, you can expect a range of benefits including:

• an extensive wellbeing program
  • access to a broad range of wellbeing seminars, webinars and information sessions
  • a free onsite gym and bike storage
  • discounted corporate private health insurance
  • and a proactive EAP provider
• flexible work options including part time and working from home
• access to learning and development programs to enhance your personal and professional skill set and career development
• modern offices with excellent amenities in the Adelaide CBD

Special requirements/Conditions

• relevant verification/due diligence checks
• Hogan psychometric assessment

Further information

Candidates will also be assessed based on their ability to demonstrate personal and professional alignment with ReturnToWorkSA’s organisational values which are critical to our success: We care about people and sustainability; We are inclusive and innovative; We listen to understand; and We own our actions.

 Access to Information Officer PD - Finance and Investments - April 2026.pdf

The total remuneration package for this position is starting from $83,738 (exclusive of superannuation). The final offer will be commensurate with the successful candidate’s qualifications, skills and experiences.

How to apply
Please submit a cover letter demonstrating your key capabilities and experience supported by your current resume addressed to Fran Michelizzi – Team Leader Access to Information, by 9:00am Tuesday 26 May 2026. If you would like to discuss the position further, Fran can be contacted on 08 8233 2983.

Please note that shortlisting and interviewing for this role will commence immediately. We encourage all interested candidates to submit their applications as soon as possible.

Inclusion and acceptance
ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity and we promote flexible ways of working, applicants are encouraged to discuss any workplace adjustments that might be needed as well as the flexible working arrangements for this role.

Still not sure?
We are proud to be recognised as an Endorsed Employer for All Women by WORK180. Research indicates that up to 60% of women and underrepresented groups may hesitate to proceed, even after completing a draft application. We firmly believe that diversity enhances the strength of every team, so even if you don’t tick all the boxes we still want to hear from you.