The opportunity
This role offers the chance to lead and enhance a well‑established education program that supports medical and allied health providers in delivering high‑quality services to people with a work injury. You’ll shape impactful learning solutions, build strong partnerships with provider groups, and continually improve resources, tools and training based on real‑world feedback and industry insight. With a focus on service excellence, collaboration and meaningful provider engagement, this role plays a key part in improving outcomes for injured workers across the Return to Work scheme.

The position
This position is a key role responsible for delivering, improving and innovating education and support programs for medical and allied health providers within the Return to Work Scheme. It involves developing high‑quality training resources, maintaining online learning modules, and evaluating program effectiveness. The role also centres on building strong relationships with providers and associations, understanding their needs, and ensuring they are equipped to deliver meaningful, high‑quality services that support injured workers’ recovery and return to work. Through collaboration across the organisation, the position helps shape consistent, effective service delivery and drives continuous improvement across provider education and support programs.

This will be full-time, ongoing role.

About you
You are an effective communicator and relationship‑builder with experience supporting medical or allied health providers. Highly organised and detail‑focused, you can juggle multiple priorities while delivering clear, impactful training and resources. You’re proactive, eager to understand provider needs, and skilled at creating practical solutions that improve service quality. Strong written and verbal communication comes naturally to you, and you collaborate well across teams to drive continuous improvement. A Cert IV in Training and Assessment or experience in workers’ compensation is a bonus but not essential.

About ReturnToWorkSA
At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury.

Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible. We manage the collection of premium payments from registered employers and our invested funds to ensure we maintain a viable financial position that enables the delivery of quality support and services to injured workers.

In addition, we are the regulator of the Return to Work scheme and play the key role of protecting the integrity and fairness of the Scheme by monitoring and enforcing compliance with the Act and providing education and support about the health benefits of work.

Why join us? 
Experience a workplace culture that rewards your contribution and provides the development and support to help you reach your potential. We are committed to fostering a diverse and inclusive workplace where our people can genuinely make a difference to the lives of South Australians affected by work injury. At ReturnToWorkSA, you can expect a range of benefits including:

• An extensive wellbeing program
  • access to a broad range of wellbeing seminars, webinars and information sessions
  • a free onsite gym and bike storage
  • discounted corporate private health insurance
  • and a proactive EAP provider
• Flexible work options including part time and working from home
• Access to learning and development programs to enhance your personal and professional skill set and career development
• Modern offices with excellent amenities in the Adelaide CBD

Special requirements/Conditions

• Current driver’s licence is essential as you will need to travel to meet with clients
• Certificate IV in Training and Assessment desirable but not essential

Further information
Candidates will also be assessed based on their ability to demonstrate personal and professional alignment with ReturnToWorkSA’s organisational values which are critical to our success: We care about people and sustainability; We are inclusive and innovative; We listen to understand; and We own our actions.

 Provider Education and Support Coordinator PD - Regulation - February 2026.pdf

The total remuneration package for this position is starting from $101,481 (exclusive of superannuation). The final offer will be commensurate with the successful candidate’s qualifications, skills and experiences.

How to apply
Please submit a cover letter demonstrating your key capabilities and experience supported by your current resume addressed to Jodie Yorke – Manager Provider Programs, by 9:00am Wednesday, 15 April 2026. If you would like to discuss the position further, Jodie can be contacted on 08 8233 2204.

Please note that shortlisting and interviewing for this role will commence immediately. We encourage all interested candidates to submit their applications as soon as possible.

Inclusion and acceptance
ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity and we promote flexible ways of working, applicants are encouraged to discuss any workplace adjustments that might be needed as well as the flexible working arrangements for this role.

Still not sure?
We are proud to be recognised as an Endorsed Employer for All Women by WORK180. Research indicates that up to 60% of women and underrepresented groups may hesitate to proceed, even after completing a draft application. We firmly believe that diversity enhances the strength of every team, so even if you don’t tick all the boxes we still want to hear from you.