About the Role
As a Business Analyst, you will play a key role in deploying technology solutions and driving process improvements across the organisation. You’ll partner with business and technical experts to analyse initiatives, elicit requirements, and deliver solutions that meet organisational objectives and risk appetite.

Key Responsibilities

• Analyse business initiatives and develop suitable technology solutions
• Elicit and document requirements for new and existing systems
• Facilitate business change and ensure successful adoption of solutions
• Provide advice and coaching to stakeholders on technology and business solutions
• Improve processes, work instructions, and monitor effectiveness
• Liaise with vendors for system upgrades, maintenance, and enhancements

This role will be a full-time ongoing opportunity.

About You

You’ll bring:

• A degree in Computer Science or equivalent
• Extensive experience in business analysis within large corporate ICT environments
• Strong knowledge of ITIL service and change management processes
• Expertise in business process re-engineering, workflow analysis, and data modelling
• Excellent communication skills to translate technical concepts for non-technical audiences
• Ability to build strong relationships and negotiate with external service providers

About ReturnToWorkSA

At ReturnToWorkSA, our purpose is to empower and support South Australians impacted by work injury.

Our services and those delivered by our claims agents are designed to provide early intervention support to workers and employers following a work injury to ensure the worker can recover and return to work as quickly as possible. We manage the collection of premium payments from registered employers and our invested funds to ensure we maintain a viable financial position that enables the delivery of quality support and services to injured workers.

In addition, we are the regulator of the Return to Work scheme and play the key role of protecting the integrity and fairness of the Scheme by monitoring and enforcing compliance with the Act and providing education and support about the health benefits of work.

Why join us? 
Experience a workplace culture that rewards your contribution and provides the development and support to help you reach your potential. We are committed to fostering a diverse and inclusive workplace where our people can genuinely make a difference to the lives of South Australians affected by work injury. At ReturnToWorkSA, you can expect a range of benefits including:

• An extensive wellbeing program
  • access to a broad range of wellbeing seminars, webinars and information sessions
  • a free onsite gym and bike storage
  • annual vaccinations, skin checks, seasonal fruit and corporate cup challenge
  • discounted corporate private health insurance
  • and a proactive EAP provider
• Flexible work options including part time and working from home
• Access to learning and development programs to enhance your personal and professional skill set and career development
• Modern offices with excellent amenities in the Adelaide CBD

Further information
Candidates will also be assessed based on their ability to demonstrate personal and professional alignment with ReturnToWorkSA’s organisational values which are critical to our success: We care about people and sustainability; We are inclusive and innovative; We listen to understand; and We own our actions.

The total remuneration package for this position is starting from $120,000 (exclusive of superannuation). The final offer will be commensurate with the successful candidate’s qualifications, skills and experiences.

How to apply
Please submit a cover letter demonstrating your key capabilities and experience supported by your current resume addressed to Ebony Cundy-Profke, by COB Monday 12 January 2026. If you would like to discuss the position further, Ebony can be contacted on 08 8233 2025.

Please note shortlisting and interviewing for this role will commence immediately so we strongly encourage all candidates to put forward your applications as soon as possible. The role may close early if a preferred candidate is identified.

Inclusion and acceptance
ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity and we promote flexible ways of working, applicants are encouraged to discuss any workplace adjustments that might be needed as well as the flexible working arrangements for this role.

Still not sure?
We are proud to be recognised as an Endorsed Employer for All Women by WORK180. Research indicates that up to 60% of women and underrepresented groups may hesitate to proceed, even after completing a draft application. We firmly believe that diversity enhances the strength of every team, so even if you don’t tick all the boxes we still want to hear from you.