The Opportunity

Reporting to the Manager Regulatory Compliance and Investigations, the Employer Regulation Consultant plays a key role in improving return to work outcomes through enforcement of employer obligations under the Return To Work Act 2014. You will contribute to the retention and return to work of injured workers by applying your strong negotiation, influencing and investigative skills to identify issues and support appropriate regulatory responses. Be part of a diverse, skilled, and values-driven team, and help strengthen ReturnToWorkSA’s impact and visibility as a regulator.

The Position

This role is responsible for ensuring scheme participants comply with their legislative obligations and ensures prompt, risk-based action can be taken for non-compliance, including the pursuit of appropriate penalties.

Key responsibilities include:

• Applying legislation and relevant case law to ensure legislative compliance with claims and employment obligations through face-to-face and desk-based interventions
• Proactively identifying potential non-compliances through intelligence gathering and trend analysis
• Communicating effectively with a wide range of stakeholders to influence injured worker retention and return to work
• Developing a strong marketplace presence and awareness of Enforcement activities with a view to maintaining relationships and encouraging referrals
• Where non-compliant behaviour is identified, enable evidence-based decisions to support the successful imposition of appropriate regulatory actions which may include supplementary payments pursuant to the Remissions and Supplementary Payments Scheme.

This will be a full-time ongoing position.

About You

As the successful candidate you will be conscientious, honest, resilient and adaptable. You will have experience operating in a client service organisation in the investigation of non-compliance, as well as demonstrated experience in educating stakeholder groups and influencing compliance with legislative requirements. You will have the ability to apply legislation and relevant case law, have an excellent understanding of a modern regulator, and possess outstanding oral and written communication skills.

Special Requirements / Conditions

• Current driver’s licence is essential as you will need to travel to meet with clients.
• Some intra state travel and out of hours work may be required in the conduct of regulatory investigations.
• On occasion there may be a requirement to work outside of ordinary hours.

ReturnToWorkSA Profile

ReturnToWorkSA is a statutory authority that regulates South Australia’s work injury insurance scheme and provides insurance that protects workers and employers in the event of a work injury. This insurance covers workers for a range of financial supports, and the provision of recovery and return to work services; or where return to work is not possible, to maximise a worker’s level of function and community participation. We assist employers to respond effectively when work injury does occur, and to understand how to reduce the economic impact through prevention and supporting early and safe return to work.

A highly purpose driven culture is fundamental to making a meaningful difference in people’s lives through the provision of a scheme that reduces the social and economic impact of work injury on our community.

Why join us? 

Experience a workplace culture that rewards your contribution and provides the development and support to help you reach your potential. As well as offering competitive salaries with salary packaging options, we are committed to fostering a diverse and inclusive workplace where our people can genuinely make a difference to the lives of South Australians affected by work injury. At ReturnToWorkSA, you can expect a range of benefits including:

• An extensive wellbeing program
  • access to a broad range of wellbeing seminars, webinars and information sessions
  • a free onsite gym, bike storage and end-of-trip facilities
  • annual flu vaccinations, skin checks, seasonal fruit and Corporate Cup challenge
  • discounted corporate private health insurance
  • and a proactive EAP provider.
• Flexible work options including hybrid working from home.
• Access to learning and development programs to enhance your personal and professional skill set and career development, including LinkedIn Learning and SBS Inclusion.
• Broad salary sacrificing options.
• Modern offices with excellent amenities in the Adelaide CBD.

Further Information

Candidates will also be assessed based on their ability to demonstrate personal and professional alignment with ReturnToWorkSA’s organisational values which are critical to our success: We care about people and sustainability; We are inclusive and innovative; We listen to understand; and We own our actions.

 Employer Regulation Consultant Enforcement_Position Description - June 2024.docx

The total remuneration package for this position commences at $101,481 (exclusive of superannuation). The final offer will be commensurate with the successful candidate’s qualifications, skills and experiences.

How to Apply

Please submit a cover letter demonstrating your key capabilities and experience addressed to Jason Roberts, Manager, Compliance and Investigations, supported by your current resume by 5:00pm 16^th July 2025. If you would like to discuss the position further, you can contact Jason Roberts on 0438 862 794.

We strongly encourage all candidates to put forward your applications as soon as possible as shortlisting and interviewing for this role will commence immediately. The role may close early if a preferred candidate is identified.

Inclusion and Acceptance

We are proud to be recognised as an Endorsed Employer for All Women by WORK180. ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity and we promote flexible ways of working, applicants are encouraged to discuss any workplace adjustments that might be needed as well as the flexible working arrangements for this role.

Still not sure?

Research indicates that up to 60% of women and underrepresented groups may hesitate to proceed, even after completing a draft application. We firmly believe that diversity enhances the strength of every team, so even if you don’t tick all the boxes we still want to hear from you.

Key words: personal injury, regulation, compliance, regulatory, investigation