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Health Provider Engagement Specialist

Apply now Job no: 493744
Work type: Full time
Location: Adelaide CBD
Categories: Health Care and Medical, Regulation

ReturnToWorkSA manages the Return to Work scheme which provides insurance that protects South Australian businesses and their workers from the costs of a work injury.

What’s in it for you?

  • Modern office in the CBD with tram stop out front
  • Extensive corporate well-being program
  • Free gym onsite
  • Annual leave loading
  • Discounted corporate private health Insurance - Medibank
  • Novated Leasing
  • Coffee and tea provided in pantry with a sea view on our 8th floor

The Opportunity:

We are looking for a Health Provider Engagement Specialist to join our Regulation team at ReturnToWorkSA.

The Health Provider Engagement Specialist develops and implements programs to educate and support health providers to deliver high quality services to the Scheme, monitors approved return to work services and regulates adherence to the provider fee schedule. 

The Role:  

  • Support the RTWSA Medical and Allied Health Advisors to educate and provide support to providers and their practices
  • Develop, implement and monitor creative and innovative education programs, clinical tools and resources for all providers and measure their success
  • Identify opportunities that lead to Scheme improvement
  • Support  effective and collaborative working relationships with provider associations
  • Implement and maintain support service programs, guidelines, tools and other resources that support Scheme participants in achieving effective recovery and return to work service for injured workers
  • Monitor the access to and provision of Services to ensure effective and high-quality services
  • Measure impact/outcomes and identify and implement opportunities to continuously review and improve services
  • Provide education and support to claims agents when required
  • Undertake monitoring and analysis activities to assist regulate health providers
  • Support the effective administration of approvals and performance management of  return to work service providers
  • Work collaboratively within the Scheme Support team and across RTWSA business areas and claims agents

Our Ideal Candidate:

  • Significant experience in working with health and return to work services providers, preferable in a workers compensation or insurance context
  • Allied Health background is desirable
  • Ability to understand the needs and preferences of providers and deliver effective support and communication
  • Good understanding of how medical and allied health practices operate
  • Excellent communication skills and ability to communicate with a wide range of stakeholders
  • Experience in developing and implementing education programs for health and return to work service providers
  • Project management skills
  • An effective presenter and able to prepare a wide range of written documents
  • Able to effectively analyse a variety of data sources in order understand and implement effective responses to trends
  • Certificate IV in Training and Assessment desirable

Candidates will also be assessed based on their ability to demonstrate personal and professional alignment with ReturnToWorkSA’s organisational values, which are critical to our success and focus on: Professional Excellence, Achievement, Respect and Integrity

ReturnToWorkSA is an equal opportunity employer, valuing difference and embracing diversity.

What we offer:

We offer the right candidate challenging and rewarding work, the opportunity to continue to grow your personal and professional skill set, a supportive environment that values open and honest communication, a modern office environment, extensive wellbeing program and work/life balance.

The total remuneration package for this position is starting from $99,003 (inclusive of superannuation).

Further Information:

Please view the attached position description for further information.

Download File Health Provider Engagement Specialist - Regulation - Scheme Support - PD - 6 September 2022.pdf

This role requires a current driver’s license.
You can also contact Julianne Flower, Leader Scheme Support (08) 8233 2073 to discuss the position further.

How to apply:

Click the apply button located on this page. Applications to be addressed to the Scheme Support Team and submitted by 11 October 2022.

The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Advertised: Cen. Australia Standard Time
Applications close: Cen. Australia Daylight Time

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